Servers Status | Nortridge Software
All Systems Operational

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Web Services ? Operational
90 days ago
100.0 % uptime
Today
Report Server (Duplicate Instance) ? Operational
90 days ago
100.0 % uptime
Today
NLS Hosted Servers ? Operational
90 days ago
100.0 % uptime
Today
Delivery Point Validation - Address Verification ? Operational
90 days ago
100.0 % uptime
Today
Switch hosted environment - App stack ? Operational
VIN Validation Service ? Operational
90 days ago
100.0 % uptime
Today
Print and Mail Service Operational
90 days ago
100.0 % uptime
Today
ABA Verification ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nortridge.com ?
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Nortridge.com - Response Time
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Delivery Point Validation - Dependent Service
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Delivery Point Validation - Address Verification Response time
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Switch - Web Services - Response time
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Switch - Web Services - Uptime
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Switch - RDC Gateway - Uptime
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Past Incidents
Jul 26, 2024
Completed - The scheduled maintenance has been completed.
Jul 26, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 17:00 PDT
Scheduled - The following fixes are included in this patch:

NLS-7160: Improved the amount of time it takes to delete a loan in a large database.

NLS 7161: Fixed an issue where payments that are applied at the commitment level not fully getting reversed in certain scenarios.

There will be no interruption to users connection to their databases.

Jul 26, 11:20 PDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Postmortem - Read details
Jul 19, 08:57 PDT
Resolved - This incident has been resolved.
Jul 19, 06:14 PDT
Investigating - Our datacenter is impacted by a defect found in Crowdstrike patch update for Windows hosts. We have been working to restore system and all of the servers are up and running, the users can login to their accounts. We are continuing to work on restoring report servers.
Jul 19, 05:45 PDT
Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:00 PDT
Scheduled - The following item is fixed in this patch:
NLS-7123
Fixed an issue where the advanced settings for an ACH header was being ignored when a voucher
was processed as ACH.

Jul 18, 16:01 PDT
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 17:00 PDT
Scheduled - We discovered an issue with the patch that was deployed yesterday.
Jul 17, 16:33 PDT
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 PDT
Scheduled - The following items are part of this deployment:
NLS-7115
Fixed an issue where processing two or more credit bureau in service and scheduled at the same
time will result in file sharing violation.

NLS-7123
Fixed an issue where the advanced settings for an ACH header was being ignored when a voucher
was processed as ACH.

NLS-7148
Multi-process accrual will now use the System Default Transaction Timeout setting instead of a fixed
2-minute timeout.

NLS-7150
Fixed an issue where accruals may not execute under multi-process accrual.

Jul 16, 15:44 PDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.